Upgrade Image

[Wee_Hong_Leong]

Hi,



I have a switch X440-48P running on image ver 15.2.1.5 on both Primary and Secondary and the use image was on Primary.

I have perform a firmware upgrade on the Secondary to image ver 15.3.1.4 and when the installation completed I selected use image Secondary and reboot the switch.



However, the LAN connection that was connected to this switch did not went up when the switch is up.

But when I selected back to the Primary and reboot the connection came back up.



Could you kindly advice what could be the problem?

[Bharathiraja__S]

Hi Wee,

I would suggest you to contact GTAC for further assistance on this issue.

https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-contact-Extreme-Networks-Global-Tec...

Thanks,
Suresh.B

[Wee_Hong_Leong]

Can we have a teamview session in 10 mins time? Do kindly provide me your email address so that i can send you the code. Thanks!

[Wee_Hong_Leong]

Yes. How can we have a remote session?

[PARTHIBAN_CHINN]

can you provide access to the switch?

Then we have to upgrade the exos to 15.3.1.4patch1-19 and follow easy setup.
just like new installation of stack.