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X670-48x Fan/Temperature problem

X670-48x Fan/Temperature problem

Julian_Eble
New Contributor II
Hello community,

I'm getting some log messages on our X670, it's something wrong in fan module or temperature sensor.
This message appears every minute:

04/08/2015 10:26:52.01 Switch: Fan module 1 installed (X670-48x, P/N: 800400-00-11, S/N: 1340N-40308, Rev: 11.0)04/08/2015 10:26:22.02 Switch, Code 5: Fan module 1 is not present. Install fan module before switch overheats (X670-48x, P/N: 800400-00-11, S/N: 1340N-40308, Rev: 11.0)

Also, each 10 minutes some differente message are seen in the log:

04/08/2015 10:34:51.99 Unable to update chassis odometer.

04/08/2015 10:35:08.28 Unable to set card r.

What I have done was just remove the fan modules but didn't worked.

Is there anything I could do?

The version is ExtremeXOS version 15.3.3.5 v1533b5-patch1-3 .

Thank you!

8 REPLIES 8

Julian_Eble
New Contributor II
Beside of that I'm trying to update the switch, but when I do install the firmware it says

Error: Failed to install image - This hardware is not supported for this software release. Please see the ExtremeXOS Concepts Guide for information on installing a newer software release. See the Release Notes for your hardware to verify the supported ExtremeXOS releases.

I'm trying to update to summitX-15.5.3.4-patch1-5.xos.
What is happening? I have the same switch with this version and updated without problems..

Alexandr_P
Valued Contributor
Yes.
This command is reboot the switch.
But this command show you - is there hardware problems.

Julian_Eble
New Contributor II
Those commands affect the switch, like stopping the traffic?

Alexandr_P
Valued Contributor
#run diag ext

#sh diag
GTM-P2G8KFN