I've inherited a mess - Need help with Extreme Wireless issue(s)

[HeyHelpDeskGuy]

Hi everyone,

So I’m a new user here  in the EW forums. So recently I started a new job and inherited the Extreme Wireless system. The downside is, there’s no documentation (long story) and I’m having an issue with a X430 8P. 

Only a few ports work on the X430P (port 5, 8, and 10). I’ve checked all the other ports are enabled (they’re Enabled and Ready) but yet nothing will work to get them to actually work. I’ve added them to the VLAN(s) and still nothing. 

This particular X430 8P feeds into a Extreme X440G2-48p-10G4 in the basement which is the MDF. Is there something I have to do on the X440G to get this to work right? 

If anyone can please help I would be extremely (no pun intended) grateful. 

[HeyHelpDeskGuy]

Shipping Room X430P SH Tech

[HeyHelpDeskGuy]

Hey Brian,

So yes on that X430 only ports 5 (WAP), 8 (Door), and 10 (uplink to MDF) work. I even replaced the whole switch without transferring the programming and it was the same thing where only those ports mentioned above worked. So I put the original switch back. 

As for the SH Tech from that X430p, I’ll get that uploaded later today..

[Brian_Anderson1]

and you mention just a few ports work, on the 430 when you plug something into a port does it light up?  If not, can you unplug a port that is working and move it to a port that isn’t and see if it lights up?

[Brian_Anderson1]

Would need a show tech from your 430 also, and which ports are uplinks on both switches. 

[HeyHelpDeskGuy]

Hey Peter & Brian,

Below a Drive link to the complete log from the MDF using the “sh tech” command with only a few key

To reiterate, the issue is a room with a X430P. I check all ports on that switch and they're enabled and ready but whenever I plug anything in, they won't register. So that leads me to believe the issue is from the MDF. 

Thanks again for all of the help. 

MDF sh-tech