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08-26-2021 12:24 AM
Hey all,
We had a power outage and when everything came back on, my Extreme Switch boots, and reads uplink (port 10) but ports 1 & 7 where items were plugged in, no longer work. I ran SH Tech, and it says that Ports 1 & 7 are being denied power.
What should I do fi fix this switch? I checked the outlet with an outlet tester and power is fine.
Thank you!
Solved! Go to Solution.
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09-03-2021 04:26 PM
Also to add
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09-03-2021 01:36 AM
Hey
Tomorrow I’m going back to the location with the Extreme Switch to try all of this.
- First I’ll reconnect everything and try each device one by one to see if one device is bad. I know the door controller was fried by lightning previously so that could be part of the problem.
- If the problem continues I’ll try to turn POE off then on by the command disable inline-power port 1 then use command enable inline-power port 1, and retry.
- If problems persist I’ll report back here (again THANK YOU) for your help with all of this.
- At worst I’ll see about sending the switch back to Extreme
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08-26-2021 05:21 PM
As first step you can check logs. But if there is no PoE client you will not see an log entry.
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08-26-2021 03:48 PM
StephanH,
I’ll try that right now. I took the switch home with me so I don't have anything to plug in but I think if I run the commands from above you gave me, and then retested with SH TECH, that should be enough?
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08-26-2021 01:59 PM
Hello,
Yes with that command you can enable/disable poe for a specific port.
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08-26-2021 12:30 PM
I have not tried that.
So I can connect to the switch and then the command is simply, disable inline-power port 1? And then reenable, enable inline-power port 1 ?
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