AP3805i Rebooting "Stuck in state Active on radio..."

[Fatson]

Greetings!

Two (or more) APs suddenly reboots with message in logs:

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Aug 27 08:25:09 cap: 00495:logging.c:1797/apReboot()-Reboot reason: AP stuck in state Active on radio 1
 Aug 27 08:25:10 cap: 00495:logging.c:1114/show_one_alarm()-ALARM   668 CRITICAL(not acked):  AccessPoint Rebooting due to: AP stuck in state Active on radio 1
 Aug 27 08:25:10 krn: ap_drv: watchdog re-armed

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WLC controller is V2110  (virtual, in paired mode)

Firmware | Software   10.51.18.0002 (recently upgraded)

Can’t find anything related, so some advise|help would come in handy.

Thanx in advance.

[Gareth_Mitchell · Accepted solution]

Hi

I would recommend you open a case with GTAC for this, we will need the full logs from the APs you have seen this on.

https://extremeportal.force.com/ExtrArticleDetail?an=000082996

-Gareth