3 weeks ago
Hello, I have an Extreme AP460C-WR model device. It arrived with HiveOS. Even though I installed the latest firmware, I cannot access the interface with Wingman. I connected the device to the Controller, but the Controller does not load other configurations to the device. What do you think could be the reason?
3 weeks ago
If the AP is in HiveOS mode then it will not be adopted by a WiNG controller and WiNGman will not work with it. You will need to revert it to WiNG OS and then adopt, upgrade and configure.
https://extreme-networks.my.site.com/ExtrArticleDetail?an=000092794
Has the AP pulled an IP address?
If so, please ssh into it and try the following credentials:
admin/admin123
or
admin/aerohive
Once in, run the command #show version
What is the version the AP is on?
BR,