XCC VE6120 Large 10.06.02.0021 - AP's not pulling switch port info through

[bradley_tate200]

Hello,

I was wondering if anyone was able to assist/suggest anything regarding XCC Wireless?

We are having a issue where the AP's we have connected are not pulling through the switch port information when looking at the devce list.

Please see below:

Any ideas?

LLDP is working as we can see the info when looking at the switches?

We are running a mixture of ERS 4950GTSPWR+ and VOSS 5420 Switches.

[Ken_Applebaum]

Hi,

The AP does not appear to be assigned to a site yet. I don't believe it will obtain an IP nor display it's MAC address until that is done. 

[bradley_tate200]

the AP does have IP and MAC but is still for some reason not pulling through the switch port info

[Jan_Reister]

How did you onboard this AP?

The IP and mac address should be reported by the AP via the tunnel to the controller. Can you SSH into it?

[bradley_tate200]

The AP was onboarded via the adoption tab under configuration, plugged the AP into the switch and then it automatically found itself.

We also have a DNS record so the AP's dont have to complete there discovery.

The AP is getting IP and MAC but still pulling through Switch port info