3825i console access issue

[Ilya_Semenov]

Hello, everybody,

could you please tell me how can I manage 3825 over console.

I've connected to it using 115200bps, I can see it's startup log output, but can't login. It does not accept keys input.

Is it possible?

Many thanks in advance,

Ilya

[Doug]

We had a similar issue so we stopped using those and started using a USB one https://www.tripplite.com/usb-rj45-cisco-serial-rollover-cable-usb-type-a-rj45-6-ft-microsoft-surfac...

[Ilya_Semenov]

I've used CISCO cable. What a fun thing? I can see console output from AP, but can't input commands...

[Alexandr_P]

Hello, Ilya!

Did you check that console cable with right pins and all pins is connected?
https://gtacknowledge.extremenetworks.com/articles/Solution/WS-AP3825i-booting-to-boot-mode-when-a-l...
May be Tx signal don't received by AP from lap-top?

Thank you!

[Doug]

It should boot to a prompt where it would accept input from the console. I would try a different cable. What are you trying to do in the shell? In the 10.41 code we added the remote shell tab to the ap properties:
https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-SSH-or-open-the-AP-s-Remote-Console...