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Adding new APs, and they are showing up as "Inactive"

Adding new APs, and they are showing up as "Inactive"

Laura
New Contributor III
I'm installing new APs, and I can approve the APs, but they are showing up as "Inactive". They have a 00.00.00.00 addresses. I have tried rebooting, pending, moving to a different data drop, but I still can't get the APs to come up.
17 REPLIES 17

Laura
New Contributor III
12461288235N0000 is the Serial#
AP3605 is the model

94b13d78a5fc4450a3c7f7b6c9fd67f9_RackMultipart20160919-71272-i8evo2-inactiveAP_inline.png




Ronald_Dvorak
Honored Contributor
Could you provide model number and serielnumber just to check it's not this issue...

https://community.extremenetworks.com/extreme/topics/new-aps-show-as-inactive

Laura
New Contributor III
12461288235N0000 is the Serial#
AP3605 is the model
GTM-P2G8KFN