Client connection issues (Spectralink 8440)

[Tom_Taylor1]

I was wondering if anyone has any experience with getting the Spectralink 8440 phones running on a V2110 appliance with AP3825i ap's?

Nothing I seem to do appears to be working and I'm struggling to track down the logs to view why the client isn't connecting. I've followed this guide but still no joy: http://support.spectralink.com/sites/default/files/resource_files/view_enterasys_networks_0.pdf

Any suggestions on what the easiest way is of tracking down a client that can't connect?

-Tom

[Ronald_Dvorak]

Could you explain in more detail the status of the phone.

Is it connected to the WLAN, does it get a IP, could you ping it.
In the controller report, GUI > Reports > Clients > all Clients.... could you see the phone, could you post a screenshot if that is the case.

Are you able to connect with another device i.e. laptop to the SSID.
What are the radio settings, 2.4/5GHz, channel,....

[Tom_Taylor1]

That was it  Thanks Ty!

[Ty_Kolff]

According to the document you linked, these phones don't like A-MPDU's, but they do support A-MSDU's. I would adjust the radio settings accordingly and try that.

[Ronald_Dvorak]

Last thing to check is whether you'd see the SSID in site survey mode...

Page#125
http://support.spectralink.com/sites/default/files/resource_files/1725-86724-000_G_0.pdf