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current channel setting showing Scanning on AP model 3965i. please help me to resolve this.

current channel setting showing Scanning on AP model 3965i. please help me to resolve this.

Sikander_Shah
New Contributor

‎12-28-2016 09:48 AM

scanning channel
0 Kudos
5 REPLIES 5

Scott_Whall
Extreme Employee

‎12-28-2016 03:17 PM

This item has already been escalated within the GTAC group, and is under reproduction and investigation now.
0 Kudos

Ronald_Dvorak
Honored Contributor

‎12-28-2016 01:31 PM

Could you post a screenshot of the AP properties (example below) and from Radio#1.
Have you tried to reboot the AP.

dd61b9fe9e834eeb8d6153412c8bdd20_RackMultipart20161228-79787-14s6jrd-AP_properties_inline.png


0 Kudos

Sikander_Shah
New Contributor

‎12-28-2016 10:38 AM

C35 controller version: 10.11.05.0005
yes all other work fine
I run only 5GHz but i tried 2.4 same issue
0 Kudos

Rajesh_Jeevendr
Extreme Employee

‎12-28-2016 10:15 AM

Hi Sikander

Please let me know the controller version.
Does other AP models work fine on the same controller ?
Is this issue common for both "a" - Radio and "g" - Radio.

Regards
Rajesh J

0 Kudos
GTM-P2G8KFN