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new AP's show as inactive

new AP's show as inactive

Dean_Ferraro
New Contributor III

‎08-27-2016 10:52 PM

new identifi wireless access points show as approved in controller but are not active please help
5 REPLIES 5

Ronald_Dvorak
Honored Contributor

‎09-15-2016 05:18 AM

Thanks for the update and I'm glad that my crystal ball was right 
0 Kudos

Ryan_Mathews
Extreme Employee
In response to Ronald_Dvorak

‎09-15-2016 05:18 AM

It always is Ron! Well done sir.
0 Kudos

Dean_Ferraro
New Contributor III

‎09-14-2016 06:17 PM

Yes was a completely new model AP which did require the code on the controllers to be upgraded. Case closed

0 Kudos

Ronald_Dvorak
Honored Contributor

‎08-29-2016 05:49 AM

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My guess is that the APs are fresh from the factory and you need to upgrade the controller.
Here some background information / please check...
https://gtacknowledge.extremenetworks.com/articles/Q_A/Minimum-firmware-version-for-WS-AP3805

If I'm wrong please provide more information as Pala mentioned.

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