samsung galaxy j7 wireless connecting problem

[Mikaeil_Beigpou]

hi
please help me to solve this problem :
samsung galaxy j7 mobile have a problem to connect access point ap3825i
thanks

[Mikaeil_Beigpou]

hi
see wifi ssid and donot connect to that and usually refress and scan ssid in wifi windows.

thanks

[Ronald_Dvorak]

So what is the problem, please describe it in detail.....

[Mikaeil_Beigpou]

hi
only with samsung galaxy j7

thanks

[Nathiya_M]

Hi Mikaeil,

Is it an issue only with samsung galaxy j7 mobile or any Android devices?

Regards,
Nathiya M

[Mikaeil_Beigpou]

hi
controller model is c5210 software version 10.11.1.210.
donot have problem with other device and mobile.
connect to 802.1x ssid.
use 5GHZ and 2.4GHZ (ac,b/g/n)

thanks