Surface Pro 4 connected but no traffic

[James_A]

We have a new deployment of Surface Pro 4s, running Windows 10 1607 with the Marvel AVASTAR driver version is 15.68.9040.67, we have a mix of 3710 and 3825 APs running 10.21.04. We're seeing a problem where a student's device will remain associated to the network, but loses IP connectivity. Annoyingly it fixes itself after 5-10 minutes so I haven't been able to get a good look at the problem. I'm trying to get a capture with

code:

netsh trace

but what other troubleshooting commands should I be trying?

[Doug]

Hello James, do you get anything back from MS on this? It would be interesting to know the outcome.

[Umut_Aydin]

Surface devices had some problem to renew it's IP in the past.
Look if they are working better wit a static IP.
Or you can increase the lease time ans look if it's getting better.

You can gather wireless and wired trace (eth0 port of the AP - for dhcp exchange ) over the remote capturing feature of the AP.
You need to know if the issue happens on radio 1 or radio 2 only and if only a certain ssid ids affected?!

https://gtacknowledge.extremenetworks.com/articles/How_To/Using-Real-Capture-to-capture-wireless-tra...

Regards
Umut