Top 5 Devices by Type (Wireless IDENTIFI) incorrect display (BlackBerry)

[Pascal_Lurquin]

When using the reports from the main screen of Identifi (release 10.11.05.0005) One of our internet radio seems to be ... a BlackBerry terminal 😞 Strange because it's a small lab with a few terminals

[Ronald_Dvorak]

There is a KB article in case NAC doesn't identify a device correctly...
https://gtacknowledge.extremenetworks.com/articles/How_To/NAC-Troubleshooting-Tips-Debug-Methodology...
If you provide the data Extreme could implement the change in a future release.

I'm not sure whether the controller application visibility uses the same device database.

[Pascal_Lurquin]

NO ... we don't have blackberry device ! The device is a internet radio : ROBERTS STREAM93I https://www.robertsradio.com/uk/products/radio/smart-radio/stream-93i

[Jacob__Praveen]

Hi Pascal,

Are you trying to say that one of the BSS MACs is a Blackberry device?

Thanks,
Praveen