When the XIQ licenses expire but the access points remain online until renewal, the AP LED turns orange. Is this normal? Since there is an issue with the cloud, correct?
My AP 305C keeps resetting to factory defaults on its own every few days. It's adopted in the Cloud, but then it suddenly loses its SSID, IP, and VLAN settings. Has anyone seen this before? Any ideas on how to fix it?"
Every time I have an IoT sensor or any device that requires 2.4 GHz, I create a separate SSID, segment it on a specific access point, and configure that SSID to use only 2.4 GHz. Is this the best practice? I believe it is, because this way users on 5...
We recently made a bunch of tweaks to our Wifi Profiles in XiQ. After those changes, the Sonos Portal that we used for A/V in one of our Gyms no longer works. The Sonos sees multiple SSIDs now (all the same SSID) but won't connect to any of them. Has...
Hi,I am trying to use the built in options in CloudIQ as well as the IP Firewall on user profiles to block multicast traffic like mDNS.I have ticked "Enable Multicast Drop" and unticked "Except for the following protocols: mDNS". I have also unticked...
