AP 7522 NOT Boradcasting SSID but AP6532 is.

[Julio_Oliveira]

Hi all,

I have one AP 7522 and one AP 6532 both using the same version (5.8.4) and I have a RFS6000 with the same version as well.

Both APs are in the same network and both are being adopted by Auto Provisioning Policy on the controller.

I can manage both aps and I can see both on the mint protocol as well.

I am not using the default profile I have created for both models and AP6532 is broadcasting the SSID normally but AP7532 is not.

As I said, same network, same RF Domain, the only difference is the model of access point.

Any idea?

Thanks

[RobertZ]

Looks like the AP7522 is crashing the * indicates this: ap7522-A882DC*

[ckelly]

note...the AP SKU can in fact be found using the CLI by issuing the command:
# show version

[ckelly]

Okay...well that checks out then.
If we're ruling out a hardware issue, then there's something in the 7522 config that is causing the radios to be shut down.
We'd need to see the config at this point to see if there's anything in there causing it.

[Julio_Oliveira]

AP-7522-67040-WR

[ckelly]

Okay...in that case then Julio, look at the sticker on the back of the AP and find the P/N. What does that part number end with? (As far as I know, the P/N can't be read from the CLI anywhere)