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AP-7562-67040-WR !ERROR! Unrecognized manufacturing hardware model AP-xxxx-yyyyy-US

AP-7562-67040-WR !ERROR! Unrecognized manufacturing hardware model AP-xxxx-yyyyy-US

Ogrius
New Contributor

AP-7562-67040-WR does not boot.
When connected with a console cable, it outputs:

RDQSW0

    0000000000111111111122222222223333333333444444444455555555556666
    0123456789012345678901234567890123456789012345678901234567890123
 00 ---------+++++++++++++++++++++++++X++++++++++++++++++++++++-----
 01 -------------+++++++++++++++++++++++++X+++++++++++++++++++++++++
 02 -------------+++++++++++++++++++++++++X++++++++++++++++++++++++-
 03 -------------+++++++++++++++++++++++++X++++++++++++++++++++++++-
 04 ---------++++++++++++++++++++++++X++++++++++++++++++++++++------
 05 -------------+++++++++++++++++++++++++X++++++++++++++++++++++++-
 06 -----------++++++++++++++++++++++++X++++++++++++++++++++++++----
 07 -----------++++++++++++++++++++++++++X+++++++++++++++++++++++++-
 08 -----------++++++++++++++++++++++++++X++++++++++++++++++++++++--
 09 -----------------+++++++++++++++++++++++X+++++++++++++++++++++++
 10 -----------++++++++++++++++++++++++++X++++++++++++++++++++++++--
 11 ---------------++++++++++++++++++++++++X++++++++++++++++++++++++
 12 ------------++++++++++++++++++++++++X++++++++++++++++++++++++---
 13 -------------+++++++++++++++++++++++++X+++++++++++++++++++++++++
 14 --------+++++++++++++++++++++++++X++++++++++++++++++++++++------
 15 --------------+++++++++++++++++++++++++X++++++++++++++++++++++++


PW0

    0000000000111111111122222222223333333333444444444455555555556666
    0123456789012345678901234567890123456789012345678901234567890123
 00 -----+++++++++++++++++++++++++++X+++++++++++++++++++++++++++----
 01 -----------++++++++++++++++++++++++++X++++++++++++++++++++++++++
 02 ----------+++++++++++++++++++++++++++X+++++++++++++++++++++++++-
 03 ---------+++++++++++++++++++++++++++X+++++++++++++++++++++++++++
 04 ------++++++++++++++++++++++++++X+++++++++++++++++++++++++------
 05 -----------++++++++++++++++++++++++++X+++++++++++++++++++++++++-
 06 -------++++++++++++++++++++++++++X++++++++++++++++++++++++++----
 07 ----------+++++++++++++++++++++++++++X+++++++++++++++++++++++++-
 08 --------++++++++++++++++++++++++++++X+++++++++++++++++++++++++++
 09 --------------+++++++++++++++++++++++++X++++++++++++++++++++++++
 10 --------++++++++++++++++++++++++++++X++++++++++++++++++++++++++-
 11 -----------++++++++++++++++++++++++++X++++++++++++++++++++++++++
 12 --------++++++++++++++++++++++++++++X++++++++++++++++++++++++++-
 13 -----------+-+++++++++++++++++++++++++X+++++++++++++++++++++++++
 14 -----+++++++++++++++++++++++++++X+++++++++++++++++++++++++++----
 15 --------------+++++++++++++++++++++++++X++++++++++++++++++++++++


NW0

    0000000000111111111122222222223333333333444444444455555555556666
    0123456789012345678901234567890123456789012345678901234567890123
 00 ---------+++++++++++++++++++++++++X++++++++++++++++++++++++-----
 01 -------------+++++++++++++++++++++++++X+++++++++++++++++++++++++
 02 ------------++++++++++++++++++++++++++X+++++++++++++++++++++++++
 03 -------------+++++++++++++++++++++++++X++++++++++++++++++++++++-
 04 ---------++++++++++++++++++++++++X++++++++++++++++++++++++------
 05 -------------+++++++++++++++++++++++++X+++++++++++++++++++++++++
 06 -----------+++++++++++++++++++++++++X++++++++++++++++++++++++---
 07 ------------++++++++++++++++++++++++++X+++++++++++++++++++++++++
 08 -----------++++++++++++++++++++++++++X++++++++++++++++++++++++--
 09 -----------------+++++++++++++++++++++++X+++++++++++++++++++++++
 10 -----------++++++++++++++++++++++++++X++++++++++++++++++++++++--
 11 ---------------++++++++++++++++++++++++X++++++++++++++++++++++++
 12 ------------++++++++++++++++++++++++X++++++++++++++++++++++++---
 13 --------------+++++++++++++++++++++++++X++++++++++++++++++++++++
 14 --------+++++++++++++++++++++++++X+++++++++++++++++++++++++-----
 15 ---------------++++++++++++++++++++++++X++++++++++++++++++++++++


WRDQW0

    0000000000111111111122222222223333333333444444444455555555556666
    0123456789012345678901234567890123456789012345678901234567890123
 00 ++++++++++++++++++++++++X++++++++++++++++++++++++-------+++++++-
 01 ++++++++++++++++++++++++X++++++++++++++++++++++++----------++++-
 02 +++++++++++++++++++++++++X++++++++++++++++++++++++--------+++++-
 03 -+++++++++++++++++++++++++X++++++++++++++++++++++++----------++-
 04 ++++++++++++++++++++++++X++++++++++++++++++++++++--------++++++-
 05 -++++++++++++++++++++++++X+++++++++++++++++++++++----------++++-
 06 ++++++++++++++++++++++++X+++++++++++++++++++++++--------+++++++-
 07 ++++++++++++++++++++++++X++++++++++++++++++++++++----------++++-
 08 -++++++++++++++++++++++++X+++++++++++++++++++++++----------++++-
 09 -----++++++++++++++++++++++X+++++++++++++++++++++---------------
 10 --+++++++++++++++++++++++X+++++++++++++++++++++++-----------+++-
 11 ---+++++++++++++++++++++++X++++++++++++++++++++++-------------+-
 12 ++++++++++++++++++++++++X++++++++++++++++++++++++---------+++++-
 13 --+++++++++++++++++++++++X+++++++++++++++++++++++-----------+++-
 14 ++++++++++++++++++++++++X++++++++++++++++++++++++-------+++++++-
 15 ----++++++++++++++++++++++X++++++++++++++++++++++------------++-


WRDMW0 00000024
WRDMW0 00000025


ADDR

    0000000000111111111122222222223333333333444444444455555555556666
    0123456789012345678901234567890123456789012345678901234567890123
 00 +++++++++++++++++++S+++++++++++X++++++++++++++++++++++++++++++++

DRAM:  256 MiB
NAND:   cs 0 dev_id word 0 c2dc9095
MX30LF4G18AC (ONFI),
ONFI info: device 512MB, page 2048B, oobsize 64B, block 128KB,
           col-addr 2, row-addr 3, 8-bit
Found strap type 0x2 strap page 0x1
REG_ACC_CONTROL c1040010 spare_area_bytes 10 ecc_level 4 eccbytes 7 steps 4
REG_CONFIG 27152300
128 KiB blocks, 2 KiB pages, 16B OOB, 8-bit
NAND:    user oob per page: 34 bytes (4 steps)
NAND:  device size 512 MiB
*** Warning - bad CRC, using default environment

Card detected in PCIe port 0
No card in PCIe port 1
In:    serial
Out:   serial
Err:   serial
Loading runtime image 1. Press ESC to abort.  0
boot config w1i1c5 -booting linux1/rootfs1
## Booting kernel from Legacy Image at a1007fc0 ...
   Image Name:   Linux-2.6.35.9-ws-symbol
   Image Type:   ARM Linux Kernel Image (uncompressed)
   Data Size:    4128896 Bytes = 3.9 MiB
   Load Address: a1008000
   Entry Point:  a1008000
   Verifying Checksum ... OK
   XIP Kernel Image ... OK
OK

Starting kernel ...

Welcome.
ls: /sys/block/*da/uevent: No such file or directory
restoring /etc2/./config_version
init_dataplane_time - Done
init_instrumentation - Done
init_logging - Done
init_messaging - Done
init_thread_to_thread_messaging - Done
init_crypto - Done
Fixing tree-node configuration
Running Primary software, version 5.9.1.0-029R
Alternate software Secondary, version 5.9.1.4-004R
Software fallback feature is enabled
Starting daemons...
!ERROR! Unrecognized manufacturing hardware model AP-xxxx-yyyyy-US

 

The machinist said it smelled like burnt before the point went out of order.

1 ACCEPTED SOLUTION

Christoph_S
Extreme Employee

Looks like an RMA is required at this point. Please contact GTAC for same. 

 

Thank you,

 

Chris

Christoph S.

View solution in original post

3 REPLIES 3

Ovais_Qayyum
Extreme Employee

Ogrius,

It is most probably a Boot PROM corruption due to power, the unit is not able to read the hardware information stored on it by the manufacturer.

As Chris mentioned, the only remedy at this point would be an RMA.

 

Regards,

Ovais

Ogrius
New Contributor

Thanks for the answer.
What does this error actually mean?

Christoph_S
Extreme Employee

Looks like an RMA is required at this point. Please contact GTAC for same. 

 

Thank you,

 

Chris

Christoph S.
GTM-P2G8KFN