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AP7522 no wifi on ch 8 or higher

AP7522 no wifi on ch 8 or higher

willemhs
New Contributor
Hello,

I'm having trouble with my AP-7522 EU-version. When setting the channel of radio 1 (2.4GHz) fixed to ch 8 or higher, my clients doesn't see any ess-id's.
When setting the radio on fixed channel 1 to 7, it's working fine.

I'm using Wing 5.9.4.0 and i tried anything. Factory Defaults, basic setup, diffrent firmware versions.

Can anyone help me out? Perhaps with a working configuration file for AP-7522 so i can test this out?
8 REPLIES 8

willemhs
New Contributor
Even after a factory reset i've got the same issue. Created a GTAC case.

After some troubleshooting they concluded the issue is environmental. I've tested the AP on a diffrent site, where de ESS-id is being broadcasted on higher channel. So indead, the issue in environmental.

They advised me to disable transmit beam forming on AP profile radio (no transmit-beamforming).
Unfortunately this doesn't solve the issue. They adviced a site survey to determine sources of interference and to determine clear channels.
Strange thing is that other brands of accesspoints do work fine at higher channels.

RobertZ
Extreme Employee
At this point i would try factory default the AP & if issue persists call GTAC for further investigation.

For the support toll-free number in your country: www.extremenetworks.com/support/contact

willemhs
New Contributor
I can't get the AP7522 working on 2.4GHz chanel 8 or higher. Should be so simple, but is just won't work.

Could somebody please post the startup config of a stand-alone AP7522?
Doesn't mather wich firmware (i will upgrade/downgrade to that version). You can zerro wifi the encryption key.

Would be great to test this on my AP7522.

willemhs
New Contributor
I tried multiple firmware's. Because we used these ap's for years with a RFS6000 controller on v5.7.1.0, i tried to get a stable base on this firmware.

I've just updatet to 5.9.4.1. With channel 7 i can associate, with channel 8 the clients don't see the ESS-id.
Here's the startup-config:

!
! Configuration of AP7522 version 5.9.4.1-004R
!
!
version 2.6
!
!
client-identity-group default
load default-fingerprints
!
ip access-list BROADCAST-MULTICAST-CONTROL
permit tcp any any rule-precedence 10 rule-description "permit all TCP traffic"
permit udp any eq 67 any eq dhcpc rule-precedence 11 rule-description "permit DHCP replies"
deny udp any range 137 138 any range 137 138 rule-precedence 20 rule-description "deny windows netbios"
deny ip any 224.0.0.0/4 rule-precedence 21 rule-description "deny IP multicast"
deny ip any host 255.255.255.255 rule-precedence 22 rule-description "deny IP local broadcast"
permit ip any any rule-precedence 100 rule-description "permit all IP traffic"
!
mac access-list PERMIT-ARP-AND-IPv4
permit any any type ip rule-precedence 10 rule-description "permit all IPv4 traffic"
permit any any type arp rule-precedence 20 rule-description "permit all ARP traffic"
!
ip snmp-access-list default
permit any
!
firewall-policy default
no ip dos tcp-sequence-past-window
no stateful-packet-inspection-l2
!
!
mint-policy global-default
!
meshpoint-qos-policy default
!
wlan-qos-policy ESSID-test
rate-limit client to-air rate 5000
rate-limit client from-air rate 5000
qos trust dscp
qos trust wmm
!
wlan-qos-policy default
qos trust dscp
qos trust wmm
!
radio-qos-policy default
!
wlan ESSID-test
ssid ESSID-test
vlan 2
bridging-mode local
encryption-type none
authentication-type none
use wlan-qos-policy ESSID-test
!
!
management-policy default
telnet
no http server
https server
rest-server
ssh
user admin password 1 d4f67633fdfe7cbaaa05b2247401e100a75ff900e4e84bee5a18492baafc01fb role superuser access all
snmp-server community 0 private rw
snmp-server community 0 public ro
snmp-server user snmptrap v3 encrypted des auth md5 0 admin123
snmp-server user snmpmanager v3 encrypted des auth md5 0 admin123
!
profile ap7522 default-ap7522
autoinstall configuration
autoinstall firmware
crypto ikev1 policy ikev1-default
isakmp-proposal default encryption aes-256 group 2 hash sha
crypto ikev2 policy ikev2-default
isakmp-proposal default encryption aes-256 group 2 hash sha
crypto ipsec transform-set default esp-aes-256 esp-sha-hmac
crypto ikev1 remote-vpn
crypto ikev2 remote-vpn
crypto auto-ipsec-secure
crypto load-management
crypto remote-vpn-client
interface radio1
wlan ESSID-test bss 1 primary
interface radio2
interface ge1
interface vlan1
ip address dhcp
ip address zeroconf secondary
ip dhcp client request options all
interface pppoe1
use firewall-policy default
use client-identity-group default
service pm sys-restart
router ospf
adoption-mode controller
!
rf-domain default
country-code nl
!
self
! ap7522 84-24-8D-88-D8-90
radio-count 2
use profile default-ap7522
use rf-domain default
hostname ap7522-test
license AP VIRTUAL_CONTROLLER_DEFAULT_AP_LICENSE
no adoption-site
location default
interface radio1
rf-mode 2.4GHz-wlan
channel 8
no virtual-controller
rf-domain-manager capable
logging on
logging console warnings
logging buffered warnings
!
!
end
GTM-P2G8KFN