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Can't login Wing manager V1.0.11 after upgrade AP310e 7.9.5.1

Can't login Wing manager V1.0.11 after upgrade AP310e 7.9.5.1

JMB_74
New Contributor

Hello,

I've upgrade a AP310e from 7.7.1.11 to 7.9.5.1 firmware.

The AP is operational, I can connext using putty an Lan, but when I try to connect using Wing Manager V1.0.11 nothing append (blank screen).

Before upgrading to 7.9.5.1, I updated to 7.7.1.11 from 7.7.1.10 and could connect using Wing Manager.

I tried https://my_ap:10443 ==> "403 forbidden".

**** For the moment, I changed the reboot image to 7.7.1.11, so I can now access using Wing Manager ****

Thanks.

Regards.

Fred.

 

1 ACCEPTED SOLUTION

Christoph_S
Extreme Employee

Hello,

This article will answer your question: https://extreme-networks.my.site.com/ExtrArticleDetail?an=000097084

In short, GUI for these APs is no longer supported in 7.9 code. If you need GUI, you'll have to stick with 7.7.1.11. 

BR,

Christoph S.

View solution in original post

6 REPLIES 6

arichter
Extreme Employee

Hello Fred / JMB_74, did you upgrade the AP individually, or did you use a controller? When doing it individually, please ensure, not to use the "Lean" image, as there is no Web UI on a Lean image. Please double check , which image you might have used. Please also compare attached Screenshot, showing both available images for this AP HW type. Regards AR

Hello Arichter,

I always use the file without "LEAN".

Regards.

Fred.

Please refer to the Post by Christoph_S. on your question. The LEAN vs. Full image terminology is not applying on 7.9.5.1 FW code, but for 7.7.1.X family. Sorry.

Christoph_S
Extreme Employee

Hello,

This article will answer your question: https://extreme-networks.my.site.com/ExtrArticleDetail?an=000097084

In short, GUI for these APs is no longer supported in 7.9 code. If you need GUI, you'll have to stick with 7.7.1.11. 

BR,

Christoph S.
GTM-P2G8KFN