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Do not receive the antenna on AP7562

Do not receive the antenna on AP7562

Tuan_Nguyen1
New Contributor
Hi you

I have antena Omi 2.4 14dbi. I plugged in R1-A port, the AP signal good.
But i plugged in to R2-B and R2-C, the AP do not signal wifi.
The same situation occurs with 5ghz band.

Is there any problem with my AP configuration?
1 ACCEPTED SOLUTION

ckelly
Extreme Employee
Have you configured the AP radio setting's Antenna Mode for 1x1 operation or enabled the Dynamic Chain selection options in the AP's radio interfaces?
Do you have more than one antenna you can connect at a time to test?

Where are you reading those signal levels?

View solution in original post

10 REPLIES 10

ckelly
Extreme Employee
Tuan,

In case it's not clear:
Antenna port R1-A, R1-A, and R1-A connect to radio-1
Antenna port R2-A, R2-A, and R2-A connect to radio-2

You've stated that the antenna you are connecting is a 2.4GHz model (does not support 5GHz)
and when connected to the R1-A port it works. This tells me that radio-1 is configured as a 2.4GHz radio, which means that radio-2 is configured for 5GHz operation.

So when you connect the 2.4GHz antenna into any of the R2 ports, I would not expect any signal. When you do this, you are connecting an antenna that only supports 2.4GHz to a radio that is operating at 5GHz.

You either need to use antennas that support both 2.4 and 5GHz or you need to use separate 5GHz antennas to connect to the R2 ports.
GTM-P2G8KFN