Reason Code not showing

[ARUN_SHARMA]

Hi,

I am facing frequent client disconnection issue with AP7522 which are adopted with VX9000.In version 5.5,reason code used to appear in event log but in version 5.9 reason code is not showing in event log.

What command should I use to see reason code for client disconnection?

[Daren_Ellis]

Hi Arun,

You will need to check the event -history of the AP in question.

It will show full messages/details like reason codes and client signal strength.

From controller “show event-history on ap7522-A91C58”

[RobertZ]

Can you provide the output of command “ show version” 

[ARUN_SHARMA]

Hi Robert,

Thanks for your reply.

I am using same command but reason code is not showing at client disconnection.

Please find the event log as below:

Aug 29 10:25:59 2019: ap7522-A5C7FC : %DOT11-5-WPA_WPA2_FAILED: Client 'C4-D9-87-9A-0E-F2' failed WPA2-AES handshake on wlan 'ASSY1' radio 'ap7522-A5C7FC:R1' 
Aug 29 10:26:00 2019: ap7522-A91BB8 : %DOT11-5-WPA_WPA2_FAILED: Client 'C4-D9-87-9A-0E-F2' failed WPA2-AES handshake on wlan 'ASSY1' radio 'ap7522-A91BB8:R1' 
Aug 29 10:26:01 2019: ap7522-A5C7F0 : %DOT11-6-WPA_WPA2_SUCCESS: Client '94-FB-29-07-96-C3' completed WPA2-AES handshake on wlan 'ASSY1' radio 'ap7522-A5C7F0:R1' 
Aug 29 10:26:01 2019: ap7522-A5CA78 : %CDP-4-DUPLEX_MISMATCH: duplex mismatch discovered on ge1 (full), with ap7522-A5CD78 ge1 (half)
Aug 29 10:26:01 2019: ap7522-A91C58 : %CDP-4-DUPLEX_MISMATCH: duplex mismatch discovered on ge1 (full), with ap7522-A5CD78 ge1 (half)

[RobertZ]

CLI command 'show event-history" should.

Firmware WING 5.9.7  highly recommend as we address many client connectivity issues since ver 5.5.