07-06-2023 05:12 AM
Hi,
I've had a VX9000 + 14 APs running okay since their set up at the end of last year We lost a site so we went down to 1 site, 9 APs, and I removed RF-domain for that (I don't know if that is relevant, but it's worth mentioning).
We had a power outage for about 24 hours late last month due to a rain storm and a leaking roof, we had trouble with a number of APs so we replaced them with the spares taken from the other site.
Since we replaced those APs, the VX9000 is flipping between 2 groups of APs (and a RFDM each). These groups are possible far enough to be separate mesh networks (speculation). When I refresh the "Clients" section VX9000's UI, it either shows a group of 4 APs and their clients, or the group of 5 APs and their clients. If I add another AP in our office (that is some distance away from the other APs) it will create a third group, and flip to that also.
I do recall I did have this problem before when I originally set it all up, but I cannot remember how I fixed them.
Any ideas?
Solved! Go to Solution.
07-06-2023 05:56 AM
Hello RMarshall,
We'll need to look at the tech support dump to better understand what's happening and suggest a solution. For this please open a GTAC case, but before you do so, you may want to look at these KCS articles which address the existence of multiple rf-domains within the same broadcast domain. If this is your case, then please configure the MINT level 1 area-id so that the rf-domains don't leak through to each other:
https://extremeportal.force.com/ExtrArticleDetail?an=000085119
https://extremeportal.force.com/ExtrArticleDetail?an=000078986
Best regards,
07-06-2023 05:56 AM
Hello RMarshall,
We'll need to look at the tech support dump to better understand what's happening and suggest a solution. For this please open a GTAC case, but before you do so, you may want to look at these KCS articles which address the existence of multiple rf-domains within the same broadcast domain. If this is your case, then please configure the MINT level 1 area-id so that the rf-domains don't leak through to each other:
https://extremeportal.force.com/ExtrArticleDetail?an=000085119
https://extremeportal.force.com/ExtrArticleDetail?an=000078986
Best regards,