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The Wi-Fi point connects to another Wi-Fi point, not to the controller

The Wi-Fi point connects to another Wi-Fi point, not to the controller

kocmoc
New Contributor

a week ago

Hello, I have a nx5500 controller and 28 AP-310 Wi-Fi points. 24 Wi-Fi points are connected to the controller, and the other 4 are connected to one Wi-Fi point. Can you tell me what could be the reason? Thank you

 

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Christoph_S
Extreme Employee

a week ago

Hello @kocmoc,

That AP that the 4 are connected to is probably configured as a virtual controller. If this is the case then disable VC on that AP and if configured properly, the APs will revert to the controller. 

Instructions for your perusal: https://extreme-networks.my.site.com/ExtrArticleDetail?an=000081758

Refer to section B2. 

BR,

Christoph S.
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