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VC - all mixed up

VC - all mixed up

Phil_storey
Contributor

Hi

   Hope someone can point me in the right direction, we have 22AP's , the config is Vlan1 ( Lan) VLAN 10 Captive portal/Voip.

This was working until I updated to 7.7.1.10 and then it went crackers.

All AP's are teh same model 7532 all at 7.7.1.10. I can ping them all and ssh to them.  From the GUI when set the auto elect IP for teh VC as they are all cabable 

Phil_storey_0-1733835714621.png

the comit - the IP for the auto  elect responds to a ping briefly and then stops. I then have to go the AP IP and it will show somthing like this 

Phil_storey_1-1733835903284.png

 

it never shows me all AP even though they are all on the same network, From the cLI some AP's will show quite a few neighbours , some will show none. I have tried powering all the AP's off except for 1 then checking the profile, then bring another online, I then asign the profile and then it seems to revert the AP back to default. I have AP's that seem to be adopted , but not sure which AP is acting as controller, 

This is what I see at the moment with AP's missing 

Phil_storey_2-1733836306666.png

but the devices shows 

Phil_storey_3-1733836341109.png

the ones that are offline are in the list above.

Device overides only shows 5 AP;s  with 4 out of 5 showing the default profile. If I change it to new profile  I end up going round in circles.

Phil_storey_4-1733836707807.png

If I select any other AP's list it come back with application error - unable to connect to device -( MAC) 

any help adice apreaciated 

Thanks 

 

8 REPLIES 8

Hi

  do you need all the config or is there just a part of it ?

The AP profile(s), override(s) and the auto-provisioning policy configuration is the part we specifically need.

Christoph_S
Extreme Employee

Hello @Phil_storey ,

SSH into an AP and run the following commands:

Show mint known-adopters       (do you see the adoptive APs?)

show adoption status            (what does this show you?)

show mint neigh             (do you see all other APs?)

BR,

Christoph S.

show mint known-adopters       (do you see the adoptive APs?) No

show adoption status            (what does this show you?) 12 AP's ( 10 missing ) 

how mint neigh             (do you see all other APs?) 12 AP's 

GTM-P2G8KFN