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VX stops working by it self

VX stops working by it self

HJRM
New Contributor

Hello there,

We are having problems with VX. We tried to restart the service, to change cluster priority between both VX. Even the client checked his VMWare if there was an issue on it, but it shows an error which says: "CPU turned off by Guest Operating System order".

Thank you.

Regards

1 ACCEPTED SOLUTION

Christoph_S
Extreme Employee

Hello,

This article may help: https://kb.vmware.com/s/article/2000542

Do you have any other OS's using the same VMWare instance?

Is this a new installation of the VX9000 controllers and if so have you adhered to the min hardware requirements per this article: https://extremeportal.force.com/ExtrArticleDetail?an=000075407

Has any crash/panic file been created by the VX9000 controller?

Have you restarted the VMWARE instance to see if this helps?

BR,

Christoph S.

View solution in original post

1 REPLY 1

Christoph_S
Extreme Employee

Hello,

This article may help: https://kb.vmware.com/s/article/2000542

Do you have any other OS's using the same VMWare instance?

Is this a new installation of the VX9000 controllers and if so have you adhered to the min hardware requirements per this article: https://extremeportal.force.com/ExtrArticleDetail?an=000075407

Has any crash/panic file been created by the VX9000 controller?

Have you restarted the VMWARE instance to see if this helps?

BR,

Christoph S.
GTM-P2G8KFN