800 series POE problem.

[An-Tin_Liu]

800 series POE problem. My customer use 08G20G4-24P and 08G20G4-48P to connect Dlink IP-Phone. sometime IP-Phone is power off itself and switch can't supply power anymore till reboot switch. who have the same problem ?

[Langley__Michae]

Hello An-Tin Liu, We have corrected this issue in the 1.02.02.0005 release of firmware. Release note entry: Changes and Enhancements in 1.02.02.0005 Corrected a POE issue where a switch would fail to provide power while showing power consumption of 372W Thank you.

[Jason_Parker]

The firmware has been released Version 1.02.02.0005

[Tamera_Rousseau]

Hi Liu, I have forwarded your questions over to our GTAC group to take a look ,but feel free to engage with Jose as well as he is one of our engineers. Thank you!

[Jose_Manuel_Gar]

What code are you using? Version 1.02.02.0005 includes a fix that solves a problem with symptoms similar to yours.