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Upgrading firmware on AP370

Upgrading firmware on AP370

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dyablonsky
New Contributor

‎12-23-2020 09:32 AM

I am trying to add an AP370 to my extremecloudiq account but it is failing the firmware update. Could you email me the firmware so I can upgrade using the Aerohive NetConfig UI? Thank you much!

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SamPirok
Community Manager Community Manager
Community Manager

‎12-24-2020 06:42 PM

I’ve responded directly to your earlier email, please let me know if I can help with anything else. 

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SamPirok
Community Manager Community Manager
Community Manager

‎03-05-2021 05:44 PM

Happy to help @FallingSnow!

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FallingSnow
New Contributor

‎03-04-2021 08:47 PM

Sam sent me the update file over email. Thanks again Sam!

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FallingSnow
New Contributor

‎03-04-2021 01:42 AM

My AP370 has also failed the firmware update. Can I get the firmware too?

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SamPirok
Community Manager Community Manager
Community Manager

‎02-23-2021 02:42 PM

Hi @BeatriceFleming, thank you for letting me know, I’ve emailed you the instructions for how to download the firmware you need as well. Please let me know if you have any questions!

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