New Download Portal
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‎07-19-2017 12:49 PM
The new download portal has several drawbacks that are starting to annoy me.
A) Everything appears together and mixed, firmwares, document, checksums ...
Either I'm very accustomed to the old portal or really have something that is not practical in everyday use.
 I am a certified partner and still ask for a serial number to download a firmware, this has never been the case in the old Enterasys, even for a V2110 that does NOT have a serial number.
C) The search box does not look very smart, you search for "C35" and appear results for V2110 and C4110 in the second and third place ...
I think this way it will take me a long time to feel comfortable with the new site ...
A) Everything appears together and mixed, firmwares, document, checksums ...
Either I'm very accustomed to the old portal or really have something that is not practical in everyday use.
 I am a certified partner and still ask for a serial number to download a firmware, this has never been the case in the old Enterasys, even for a V2110 that does NOT have a serial number.
C) The search box does not look very smart, you search for "C35" and appear results for V2110 and C4110 in the second and third place ...
I think this way it will take me a long time to feel comfortable with the new site ...
7 REPLIES 7
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‎07-31-2017 01:43 PM
Would be nice to be able to filter downloads by version, rather than date released. For example I had to go through 4 pages of Netsight, NAC downloads before I could get to Netsight version 7.
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‎07-31-2017 12:48 PM
Hi Guys,
The new portal is not fully functional...
Some service contracts of my customers aren't showing up when I try do download firmwares...
And this morning I'm trying to download the new EXOS 22.3.1.4... It asks for the SN (and later shows as matched in the download history) but redirects me to an error page:
Can you please take a look?
Best regards,
-Leo
The new portal is not fully functional...
Some service contracts of my customers aren't showing up when I try do download firmwares...
And this morning I'm trying to download the new EXOS 22.3.1.4... It asks for the SN (and later shows as matched in the download history) but redirects me to an error page:
Can you please take a look?
Best regards,
-Leo
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‎07-31-2017 12:48 PM
Hi Drew,
Now I'm able to download the firmware!
As soon as I got a minute I'll open a case with all the missing contracts.
Thanks a lot!
Now I'm able to download the firmware!
As soon as I got a minute I'll open a case with all the missing contracts.
Thanks a lot!
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‎07-31-2017 12:48 PM
Hi Leo,
The download issue should be resolved now. Sorry about that...
Regarding the contracts issue, it might be best to open a case so that we can sort that out.
-Drew
The download issue should be resolved now. Sorry about that...
Regarding the contracts issue, it might be best to open a case so that we can sort that out.
-Drew
