Extreme Networks

support125 · 01-21-2020

We need a help to remove previously registered device serial number from Extreme Cloud account. We are unknown about those registered account.

support125 · 07-04-2019

We have not been able to login hivemanager since last few days, when try to login it says license information. How can we resolve this issue because it is free of license hivemanager.

support125 · 06-25-2019

AP122 does not obtain the IP address from Fortigate any Firewall, also tried by putting the static IP on hive manger this also doesn't work. But when we put others routers it works fine what could be the issue?

support125 · 01-27-2020

Hi Sam,Any update of 5 access point which are still not freed up from unknown Extreme Cloud ? Please get resolved the issue as soon as possible, we have to provide those devices to our customers and we are waiting for this.

support125 · 01-24-2020

Hi Sam ,We still not heard any response from communityhelp@aerohive.com, We had sent the mail few days ago. Is there other way to reach your support team? Please help us here we are getting stuck on this case.

support125 · 07-07-2019

Hi Ashley, Customer has configured one month free hivemanger. Now, the dashboard is asking key, how can we migrate it to free license hivemanger?

support125 · 06-26-2019

One more questions how can we deploy in router mode?

support125 · 06-26-2019

Its working now. Thank you for your reply.

Extreme Networks

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We have more than 5 AP122 those are registered in different unknown Extreme Cloud. How can we remove these APs? We need your help here.

We have not been able to login hivemanager since last few days, when try to login it says license information. How can we resolve this issue because it is free of license hivemanager.

AP122 does not obtain the IP address from Fortigate any Firewall, also tried by putting the static IP on hive manger this also doesn't work. But when we put others routers it works fine what could be the issue?

Re: We have more than 5 AP122 those are registered in different unknown Extreme Cloud. How can we remove these APs? We need your help here.

Re: We have more than 5 AP122 those are registered in different unknown Extreme Cloud. How can we remove these APs? We need your help here.

Re: We have not been able to login hivemanager since last few days, when try to login it says license information. How can we resolve this issue because it is free of license hivemanager.

Re: AP122 does not obtain the IP address from Fortigate any Firewall, also tried by putting the static IP on hive manger this also doesn't work. But when we put others routers it works fine what could be the issue?

Re: AP122 does not obtain the IP address from Fortigate any Firewall, also tried by putting the static IP on hive manger this also doesn't work. But when we put others routers it works fine what could be the issue?