Dear Sir/Madam,We have tried to add an Aerohive AP230 into our ExtremeCloudIQ account however we are getting the following message:02301412180233 The device appears to be in use by another VIQ.Can you please help? it is much appreciated.-Alex
Hi @SamPirok, as this unit was purchased from a non-authorised reseller thus support team can not provide a support on this case. Is there anything you can do at your side to help resolve this problem as a courtesy?Thank you so much,Alex
Thanks @SamPirok and @K-phi , we have tried to create a support case (number 02820784) but as the product has been out of warranty thus not sure if support team will accept and have it resolved. Will let you known when get any case update. Thanks aga...
