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AP230:Device Update Failed.

AP230:Device Update Failed.

mei8hty
New Contributor II

Hi, i got 2 AP230.

Current Hiveos Vision :6.4r1e

Device Update Failed in Hivemanager(NG) :

"The Aerohive device was unable to save the image to flash memory..."

Could you please send me the available firmware for AP230 ?

Thank you.

1 ACCEPTED SOLUTION

samantha_lynn
Esteemed Contributor III

You'll need to upgrade to 6.5r3 at minimum to manage the device in HiveManager. I've emailed you directly with the files you'll need and a guide on how to update the firmware via the Web UI. Please let me know if you have any further issues getting your devices updated.

View solution in original post

54 REPLIES 54

samantha_lynn
Esteemed Contributor III

Hi @Johan Carlsson​ , thanks for letting me know, I've emailed you directly with those firmware files as well. Please let me know if I can help with anything else.

johan_carlsson
New Contributor

Hi!

I would also like to have those files.

I have a AP230 running 6.4r1e.

 

/Johan

denis_appel
New Contributor
Thank. All upgraded.

Denis Appel
IT Infrastructure & Operations
Network Engineer III
6200 S Syracuse Way Ste 185 | Greenwood Village, CO 80111
W: 720.462.5453 | C: 214.766.6175

Note new email: denis.appel@envisionhealth.com


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PIONEERING THE DELIVERY OF CARE

samantha_lynn
Esteemed Contributor III

Thanks for letting me know Denis, I've emailed you those files and they guide on updating via the Web UI. Please let me know if you have any trouble getting those devices updated from here.

denis_appel
New Contributor

Hello Sam, I am in the same situation as these other folks. Please send the  6.5r3 file and guide. thanks in advance.

GTM-P2G8KFN