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AP230:Device Update Failed.

AP230:Device Update Failed.

mei8hty
New Contributor II

Hi, i got 2 AP230.

Current Hiveos Vision :6.4r1e

Device Update Failed in Hivemanager(NG) :

"The Aerohive device was unable to save the image to flash memory..."

Could you please send me the available firmware for AP230 ?

Thank you.

1 ACCEPTED SOLUTION

samantha_lynn
Esteemed Contributor III

You'll need to upgrade to 6.5r3 at minimum to manage the device in HiveManager. I've emailed you directly with the files you'll need and a guide on how to update the firmware via the Web UI. Please let me know if you have any further issues getting your devices updated.

View solution in original post

54 REPLIES 54

el414
New Contributor

All Updated and added to WebGui.. Thank You

samantha_lynn
Esteemed Contributor III

Thank you for letting me know, I've emailed you directly with the firmware files you'll need. Please let me know if you have any trouble updating your devices from here.

el414
New Contributor

Hello... @Sam Pirok​ 

I am also in the same Situation

I have AP230 on firmware 6.1r6.

Thank you

 

Elgene

samantha_lynn
Esteemed Contributor III

Thanks for letting me know Richard. I've enabled access to our downloads in Hive Community for you, could you try manually updating the device via the Web UI? This guide reviews how to do this: https://thehivecommunity.aerohive.com/s/article/Upgrading-AP-firmware-via-web-UI

richards
New Contributor

Hi Sam,

We are also seeing this issue with the AP230's, current firmware is 8.2r6. Attempting to update to version 10

GTM-P2G8KFN