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Are there issues with the cloud guest portal? None of my user keys are arriving through email...

Are there issues with the cloud guest portal? None of my user keys are arriving through email...

wim_goeminne
New Contributor

‎03-08-2019 03:32 PM

Are there issues with the cloud guest portal? None of my user keys are arriving through email...
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10 REPLIES 10

samantha_lynn
Esteemed Contributor III

‎03-14-2019 02:55 PM

Sorry, I misunderstood what you were doing. Local will work as a PPSK option, but it doesn't have the extra features that Cloud does, such as employee approval, set reg, etc.

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wim_goeminne
New Contributor

‎03-14-2019 02:53 PM

Tried that but cannot seem to select the UG in credential distribution group.
It does not show up in the list.

Thanks,

Wim
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samantha_lynn
Esteemed Contributor III

‎03-14-2019 02:11 PM

Local users can be made via the portal, the same way you'd make cloud based users but in the user group for the Password DB you'd want to choose Local instead of Cloud.

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wim_goeminne
New Contributor

‎03-14-2019 01:57 PM

I opened a case with Dell, and I am waiting for their reply, as soon as I have a ticket I will attach the logs.

Is there a workaround that we can use in meantime?
I was thinking about local keys, but I am not sure how this would work, I guest these cannot be generated through a portal?

Thanks,

Wim
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