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release an AP from the previous cloud

Hi @Sam Pirok Could you please help me to unregister some AP250 ? I've bought them as a part of big lot of decommissioned equipment but I can't add them to my ExtremeCloud IQ Connecthere are the serial numbers:0250170725053202501609231039025016120604...

Hivemanager Classic (on prem) upgrade

Hello, I am looking at upgrading our Hivemanager Classic (On prem) to the latest version. Would someone be able to advise on where and how I can download the latest firmware please. We are currently running 8.2r2cThanks, 

ColinM by • New Contributor
  • 883 Views
  • 1 replies
  • 1 kudos

PPSK Usage (Inactive) List

Hi folks.I have a number of PPSK's assigned to people that may not currently be with the company.There a lot of information in the export list, but doesn't include last-used, only expirations for those who have that set. Is there another area i can l...

jstewart by • New Contributor
  • 778 Views
  • 1 replies
  • 0 kudos

Resolved! Suddendly some dashboard infos missing

HiveManager onpremises v 6.8Hi,For a few days, some infos on the dashboard are empty (top 10 AirTime Utilization, Top Clients by Tx,..) withoutany explanation.No parameters changed, and license is ok.Any hints ?.Thank you.PM.

PM92 by • New Contributor II
  • 1076 Views
  • 1 replies
  • 0 kudos

Device appears to be in use by another VIQ

I bought a used Aerohive SR 2024P and when I try to upload it to my Extreme cloud I get the following error:The following devices failed: 20261605190078The device appears to be in use by another VIQ.I reached out to the online company I bought the sw...

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