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I have an AP 230 seems to be connected to the customers Hive, (NG Cloud), that fails to upgrade at "Certification updating" I wonder what I could or should do?

I have an AP 230 seems to be connected to the customers Hive, (NG Cloud), that fails to upgrade at "Certification updating" I wonder what I could or should do?

niklas_osterman
New Contributor
I have an AP 230 seems to be connected to the customers Hive, (NG Cloud), that fails to upgrade at "Certification updating" I wonder what I could or should do?
8 REPLIES 8

ashley_finch
Contributor III

Sorry for not getting back to you, could you run some debugs and push an update to the AP again?:

https://thehivecommunity.aerohive.com/s/article/CAPWAP-debugs

also do a 'debug console' at the end to show the output

Alternatively, create a support ticket if you're able to. You may get a quicker response than my sporadic forum posts šŸ™‚

niklas_osterman
New Contributor
Nope

justindd
New Contributor

Ever fixed?

niklas_osterman
New Contributor

Should not be, I have some 30 other AP's in the same net that works fine.

GTM-P2G8KFN