NAC does not show the name of APs

[Husam]

I have a setup of wireless controller C5210 v09.21.06.0006 integrated with NAC IA-A-300 for dot1.x authentication only without assessment. I installed this NAC 3 weeks ago. Till yesterday the NAC showed the AP name that the End-system connected to as well as the MAC OUI Vendor of each end-system. But today this NAC does not show any of that information. It show only the MAC address of APs along the SSID name.

Is there any advice!

Thanks in advance.
Husam

[Frank_Thomas]

Also be sure that Wireless Controller the Radius TLVs are configured on each of the Wlan Services. AP name is the one you want.

[Mike_Thomas]

Is the ones working using a different firmware?
Did you try a nacctl restart on the NAC?

[Husam]

[Husam]

Hi,

NAC version is 5.0.0.232 it is appliance
Netsight version is 6.3.0.162. it is windows based

Thanks
Husam