Aerohive SR2124P OS V6.2.1.0 (6.2r1) unable to Firmware Upgrade onto Extreme IQ July 2021 Version

[fabius]

Hello

I am trying to upload a firmware to an old firmware SR2124P. We have Extreme IQ on premise and are unable to upgrade it. Also with serial cable (interrupting boot process → no password) i am unable to upgrade to the latest firmware.

Can you explain me, how i can upgrade the SR2124P to 6.5.14 ? 

Which options do i have? The password under CLI (Bootprocess → that one i do not have).

[SamPirok · Accepted solution]

We can’t give out the bootloader password, but if you can open a support case one of our technicians can enter that password for you and assist you with upgrading your SR2124P