I’m helping my customer to create an Extreme portal account ( They have not added any device under their Extreamecloud iq pilot and are using legacy license), but it didnt pass through. I got a reply saying they are unable to locate my account in o...
Hello,I got my Aerohive AP230 second-hand and got Error 2: A stake record of the device was found in the redirector. Could someone please assist me what to do so I can add my device to ExtremeCloud IQ Connect?The Serial Number is: 02301408290979
Hi again,next issue > CloudIQ Pilot, X440-G2 v31.1.1.3 > green in CloudIQ.I’ve set the device creds in the network policy and also performed a delta config update but the user “admintest” is not able to login via the console of the switch.Any idea or...
Hi,I’ve just added my X440-G2 to my CloudIQ portal and the switch is green and it looks fine.As the next step my plan was to config port 1&2 to VLAN200 (screenshot below).From the switch CLI I’d see that the VLAN was created by CloudIQ put port 1&2 a...
Hi team,I have a AP122 and when i’m connect for exterme Cloud Interface the choice by default is “PILOT”I dont have licence. i unmanaged my device in pilot interface but i cant switch the interface in “CONNECT” version.Can you help me please ?
