Extrem Guest Essentials Sponsorship portal

[jeicam93]

Hello,
I'm trying to configure Extreme Guest Essentials system with Sponsor portal. 

I have all configured, user can register, User receive access code on email and phone but when tries to register always got a message "Access has been denied!", however user has GuestAcess group assigned. 

I tried to manually add user to Extreme Guest portal and result is the same.

Does anyone have this issue? 

[jeicam93]

I've created as you suggested but it's the same result. User has group assigned : GuestAccess on Guest Essentials after  sponsor approve request.

[jeicam93]

Screen from end user device. Access Denied