Extreme Networks

jeicam93 · ‎07-23-2024

Hello,
I'm trying to configure Extreme Guest Essentials system with Sponsor portal.

I have all configured, user can register, User receive access code on email and phone but when tries to register always got a message "Access has been denied!", however user has GuestAcess group assigned.

I tried to manually add user to Extreme Guest portal and result is the same.

Does anyone have this issue?

Christoph_S · ‎07-24-2024

Hello @jeicam93,

Is the SSID mapped to VLAN 1 or another VLAN ID?

If mapped to anything other than VLAN 1, you will have to create a new user profile to match these parameter EVEN if the default user profile is correct:

Example:

BR,

Christoph S.

View solution in original post

jeicam93 · ‎07-25-2024

I've created as you suggested but it's the same result. User has group assigned : GuestAccess on Guest Essentials after sponsor approve request.

jeicam93 · ‎07-23-2024

Screen from end user device. Access Denied

Extreme Networks

Extrem Guest Essentials Sponsorship portal

Extrem Guest Essentials Sponsorship portal