Hi Vic, my apologies for the slow reply, I was out of the office for the holidays. I just wanted to check in with you to see if you still need assistance here? If you do still need help, could you please send me the serial number?
It was a rant about XIQ Pilot not letting me access my device. Lvl1 helped with a trial key in order to remove the device and add it to a new XIQ Connect account.
I thought all was good but I was mistaken. The device is not really removed and the device is currently a paperwheight.
I sent an email to the community e-mail address and am currently awaiting a response.
