Remove AP HiveAP121 from expired Hivemanager Account

[Stijnl13]

I have an expired hivemanger account, and a HiveAP121 that I want to use in ExtremeCloud IQ Connect. How can I release serial 12112112600215 from the expired account?

Stijn

[bricci]

I have three that need to be removed from my expired hive

sn 01301601180093

sn 01301504281264

sn 01301601180122

[SamPirok]

Hi Kyle, my apologies, could you try that one again for me?

[kyle_boland]

Hi Sam,

Managed to add 3 of them to new portal, however still having issues with 12114061201226

Kind Regards,

Kyle Boland

[SamPirok]

Hi Kyle, thanks for letting me know, those devices should be free to add to your inventory now. Please let me know if you have any further trouble onboarding your APs. 

[kyle_boland]

Hi Sam,

Ive got 4 more APs that we cannot login to the portal for as it has expired and all login details have been lost.

Could i get them removed from their existing ready to be added to a new one please?

12112111403099

12114061201236

12114081201226

12114061201328

Thanks in advanced