12-11-2020 08:29 AM
I am using Cloud IQ Connect (Free) with ExtremeIQ auto system upgraded to premium plan, I cannot manage my device anymore! what should I do ?
How do I not automatically upgrade ?
Solved! Go to Solution.
12-11-2020 05:52 PM
I know we have a second conversation going for this, but just in case someone else finds this thread first: This is not expected behavior and we have an engineering ticket open to resolve this. For right now, unfortunately all we can do is ask for your patience. I would also like to warn against requesting a temporary key as that may compound the issue further.
12-12-2020 08:23 AM
Yes, thanks Sam Pirok !
12-11-2020 05:52 PM
I know we have a second conversation going for this, but just in case someone else finds this thread first: This is not expected behavior and we have an engineering ticket open to resolve this. For right now, unfortunately all we can do is ask for your patience. I would also like to warn against requesting a temporary key as that may compound the issue further.