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Turn off ExtremeIQ upgrade mode

Turn off ExtremeIQ upgrade mode

HDT_IT
New Contributor

I am using Cloud IQ Connect (Free) with ExtremeIQ auto system upgraded to premium plan, I cannot manage my device anymore! what should I do ?

How do I not automatically upgrade ?

1 ACCEPTED SOLUTION

SamPirok
Community Manager Community Manager
Community Manager

I know we have a second conversation going for this, but just in case someone else finds this thread first: This is not expected behavior and we have an engineering ticket open to resolve this. For right now, unfortunately all we can do is ask for your patience. I would also like to warn against requesting a temporary key as that may compound the issue further. 

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2 REPLIES 2

HDT_IT
New Contributor

Yes, thanks Sam Pirok !

SamPirok
Community Manager Community Manager
Community Manager

I know we have a second conversation going for this, but just in case someone else finds this thread first: This is not expected behavior and we have an engineering ticket open to resolve this. For right now, unfortunately all we can do is ask for your patience. I would also like to warn against requesting a temporary key as that may compound the issue further. 

GTM-P2G8KFN