For now eSupport web-site is unavaliable.
Redirecting to https://extremeportal.force.com
In past I was able to download EXOS by putting S/N of switch, for now I have to open a case every time when I want to download EXOS?
I concur with Alexandr, you can't download EXOS without opening a support case. Aki helped me out last week with the exact same issue. Tried to download and I got the same popup asking me to open a support case...
The website is not working the way support thinks it is... 🙂