Download EXOS - new rules
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‎02-27-2017 11:36 AM
Hello, all!
For now eSupport web-site is unavaliable.
Redirecting to https://extremeportal.force.com
In past I was able to download EXOS by putting S/N of switch, for now I have to open a case every time when I want to download EXOS?
Thank you!
For now eSupport web-site is unavaliable.
Redirecting to https://extremeportal.force.com
In past I was able to download EXOS by putting S/N of switch, for now I have to open a case every time when I want to download EXOS?
Thank you!
23 REPLIES 23
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‎03-01-2017 04:33 AM
Very good. Glad you found an alternative.
The pop-up is so quick on Chrome, that some folks don't even see it. Our team is working to remedy, but its causing problems for users currently. Really sorry for the trouble!
The pop-up is so quick on Chrome, that some folks don't even see it. Our team is working to remedy, but its causing problems for users currently. Really sorry for the trouble!
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‎03-01-2017 04:33 AM
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‎03-01-2017 04:33 AM
Sorry for the extra effort required here Wallance.
Since your Download History is being incremented, it sounds like your pop-up blocker is preventing the file from transferring to you from our CDN.
Can you check that?
https://extremeportal.force.com/ExtrArticleDetail?n=000013783
Since your Download History is being incremented, it sounds like your pop-up blocker is preventing the file from transferring to you from our CDN.
Can you check that?
https://extremeportal.force.com/ExtrArticleDetail?n=000013783
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‎03-01-2017 04:33 AM
PS: I was able to download before new Extreme Portal. This is first time I login this new Extreme Portal.
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‎02-27-2017 04:17 PM
I concur with Alexandr, you can't download EXOS without opening a support case. Aki helped me out last week with the exact same issue. Tried to download and I got the same popup asking me to open a support case...
The website is not working the way support thinks it is... 🙂
The website is not working the way support thinks it is... 🙂
