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Ping not work

Ping not work

Susana_Tovar
New Contributor II
Hello All,

I need to know the route that takes and ip address but I apply the command and it tells me Error: Invalid from address supplied, make sure it exists.

Switch.3 # ping 10.1.83.8 from 10.120.20.180 with record-route
Error: Invalid from address supplied, make sure it exists.

How should I do this correctly?

Thanks

4 REPLIES 4

Ronald_Dvorak
Honored Contributor
You'd need to tell the vr that you use - example below.

Do a "show vlan" to see the vr that the switch IP is using.

Cheers,
Ron

82ca6d4bcf4e41dbad6d5d32f8ab19c6_RackMultipart20170823-72730-7ltg9v-XOS_ping_record_inline.png


Andrew_Imam
Extreme Employee
Hi Susana,

To add to Brad's comment, if the "From" IP address is assigned to a VLAN on the switch you can check the VLAN to ensure that it has at least one active port for the switch to recognize that the VLAN interface is active. Also, you may want to include the Virtual router via which the switch is connected to the destination (e.g. VR-MGMT or VR-Default) in the "ping" command.
Please let us know if you have any questions.
Thank you.

Best regards,
Andrew

Drew_C
Valued Contributor III
Don't forget that you can use traceroute from as well.

BradP
Extreme Employee
The "from" address needs to be owned by the switch.
GTM-P2G8KFN