I've inherited a mess - Need help with Extreme Wireless issue(s)

[HeyHelpDeskGuy]

Hi everyone,

So I’m a new user here  in the EW forums. So recently I started a new job and inherited the Extreme Wireless system. The downside is, there’s no documentation (long story) and I’m having an issue with a X430 8P. 

Only a few ports work on the X430P (port 5, 8, and 10). I’ve checked all the other ports are enabled (they’re Enabled and Ready) but yet nothing will work to get them to actually work. I’ve added them to the VLAN(s) and still nothing. 

This particular X430 8P feeds into a Extreme X440G2-48p-10G4 in the basement which is the MDF. Is there something I have to do on the X440G to get this to work right? 

If anyone can please help I would be extremely (no pun intended) grateful. 

[Brian_Anderson1]

Also here is a quick start guide to help you get familiar with the config on a switch:

https://documentation.extremenetworks.com/PDFs/EXOS/EXOS_Quick_Guide.pdf

Gtac knowledge base is a good place to go too: https://gtacknowledge.extremenetworks.com/

Of course this community is a big help also.  

[Brian_Anderson1]

You need an untagged vlan on the port, so the command 

con vlan WAP_Mgmt add port x untagged

would do that for you.

[HeyHelpDeskGuy]

So just making sure I have this right;

Step 1 - Putty into the X430P. 

Step 2 -  Since I just need all of the non working ports to act as normal Ethernet connections, I’ll go to all of the ports that aren’t working (1,2,3,4,6,and 7) and run the command

Con vlan 30,31,60 add port X tagged

I think I did try that with Port 7 a few days ago but even when added to the VLAN’s I got nothing. Si maybe I used the wrong command? 

EDIT: I’ll be back on prem either Monday or Tuesday and can recheck everything then. I could be mistaken. 

[Brian_Anderson1]

Looks like you need to add the vlan untagged to the ports you are adding.  

for access points looks like you need these commands, x = port number.

con vlan WAP_Mgmt add port x untagged

Then looks like you are doing bridged at AP, so you need to add these vlans tagged:

con vlan 30,31,60 add port x tagged

I think your version of software will allow vlan numbers in the command, that way you can do multiple vlans in one command.  If not, you will have to do vlans by name:

con vlan OHS_Wifi add port x tagged  

Same for access control devices, just add the vlan untagged to the port. 

con vlan Accesscontrol add port x 

Hope this helps.

[HeyHelpDeskGuy]

And Brian, yes when I plug any ethernet cables into the switch they do lit up and the ports show they’re active but when I go back to my laptop, theres no internet.