Ports denied power

[HeyHelpDeskGuy]

Hey all,

We had a power outage and when everything came back on, my Extreme Switch boots, and reads uplink (port 10) but ports 1 & 7 where items were plugged in, no longer work. I ran SH Tech, and it says that Ports 1 & 7 are being denied power. 

What should I do fi fix this switch? I checked the outlet with an outlet tester and power is fine. 

Thank you!

[StephanH]

That's the correct decision.

[HeyHelpDeskGuy · Accepted solution]

Also to add @StephanH - I tried a few other things and still nothing. I’m going to contact Extreme and file and RMA. Thank you. 

[HeyHelpDeskGuy]

Hi @StephanH,

So I disabled then enabled POE on port 1. 

Then I checked the status again and got this:

The AP in Port 1 is still not receiving POE. 

[StephanH]

Hello,

if you are onside you can use the following show commands to see the current status:

show inline-powershow inline-power configuration portsshow inline-power info detail portsshow inline-power stats ports

I am curious what you hersusfinden tomorrow.