cset AP, controller looses antenna selection
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‎06-14-2017 08:15 PM
Hi,
could someone try to see whether that is a general issue....
AP3825e running 10.31 (ROW)
If you cset the AP and the AP connects again to the controller the antenna selection is gone and I need to set the right antennas (and also set the radios to admin mode on) again.
In my opinion that shouldn't happen as the controller shouldn't loose that setting.
I've only tried it with a AP3825e but it could be that it's the same with other AP models with external antennas.
Thx,
Ron
could someone try to see whether that is a general issue....
AP3825e running 10.31 (ROW)
If you cset the AP and the AP connects again to the controller the antenna selection is gone and I need to set the right antennas (and also set the radios to admin mode on) again.
In my opinion that shouldn't happen as the controller shouldn't loose that setting.
I've only tried it with a AP3825e but it could be that it's the same with other AP models with external antennas.
Thx,
Ron
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‎06-15-2017 09:49 AM
Yes sorry missed the factory 
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‎06-15-2017 09:49 AM
No problem, I just wanted to make sure we replicate it with your exact process.
Doug Hyde
Director, Technical Support / Extreme Networks
Director, Technical Support / Extreme Networks
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‎06-15-2017 09:47 AM
Ron,
I will discuss with engineering what the expected behavior is. I assume you are doing a cset factory?
I will discuss with engineering what the expected behavior is. I assume you are doing a cset factory?
Doug Hyde
Director, Technical Support / Extreme Networks
Director, Technical Support / Extreme Networks
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‎06-14-2017 10:02 PM
Hello Ronald,
It seems to link this script.
Access point radio Admin Mode shows off after an antenna model change
https://gtacknowledge.extremenetworks.com/articles/Solution/Access-point-radio-Admin-Mode-shows-off-...
Regards
Bin
It seems to link this script.
Access point radio Admin Mode shows off after an antenna model change
https://gtacknowledge.extremenetworks.com/articles/Solution/Access-point-radio-Admin-Mode-shows-off-...
Regards
Bin
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‎06-14-2017 09:18 PM
That happened to us as well but not consistently. 2 APs we use on a temporary basis lost their "professional installation" antenna selection. They were fine once we put the settings back in. The next time we went to use them they did not lose the configuration so we chalked it up to a fluke.
